If customer paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days.
We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order placed with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not delivered by the seller then the order shall be cancelled and refunded. In the event the order/product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed.
Any charges levied as tax is not eligible for refund.
On cancellation of an order, you are entitled to receive refund based on pay mode table mentioned in refund timelines plus the Processing charges. OB Information Technologies LLP is not liable to pay any penalty or compensation to the customer for cancellation of any order, for reason mentioned above.